Meet Ned AI, the next-generation agent for customer service.

The customer agent for all your voice, chat and email conversations.

4.7 / 5
4.7 star rating
Impartial reviews on G2 and Trustpilot
Ned · Ready

Ask Ned anything

The same Ned that runs our support

20 million+ conversations handled
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What is Ned AI

One agent for all your conversations.

Most agents talk. Ned gets the job done.

Ned goes beyond answering questions.

It completes tasks, updates systems, books appointments, takes payments, escalates complex requests, and much more.

One place for Ned and your team

Manage every customer conversation from one shared workspace. No more jumping between tools.

How It Works

Live in production in 14 days

Train & test NedFirst live conversationsEscalation rules lockedFull production
Day 1
1

Train & test Ned

Ned trains on your last 30 days of calls.

Day 3
2

First live conversations

Voice and chat, all reviewed by your team.

Day 7
3

Escalation rules locked

Your team signs off on every handoff path.

Day 14
4

Full production

Outcomes confirmed and reported weekly.

Channels

Every Channel Your Customers Use. All in One Place.

Nedzo meets your customers wherever they are and brings every conversation back to one platform.

Voice

Inbound, outbound, and warm transfers. AI that resolves calls end-to-end or escalates intelligently.

Does Nedzo automate follow-ups after calls?
Yes! It sends follow-up SMS or emails automatically based on the call outcome.
Does it integrate with HubSpot?
How else can I help

Chat

AI-powered web chat that resolves support inquiries and captures leads instantly, 24/7.

SMS icon

SMS

Two-way AI texting for follow-ups, confirmations, and proactive outreach, tied to every contact record.

Email icon

Email

AI-driven email that responds, follows up, and resolves with full conversation context.

Social icon

Social

Never miss a DM. AI monitors and responds across social platforms in real time.

Every channel. One platform. Zero missed conversations.

Testimonials

Trusted by Teams That Never Miss a Conversation.

See how businesses are resolving more conversations faster with measurable ROI.

Jason Wojo
Jason WojoWojo Media
Joel Kaplan
Joel KaplanAgency Lab
Dan Billingsley
Dan BillingsleyBluzi
Mike Byrne
Mike ByrneTrue Path Funding
Sergio J. Tavarez
Sergio J. TavarezAI Institute

Jason Wojo

Founder, Wojo Media

"We plugged Nedzo AI into our agency and now we're booking calls every single day. It's completely transformed how we handle leads."

Brandon Schoen

Verified User

"I'm a new customer to Nedzo, but I'm already totally amazed at how much simpler it is. The setup process was incredibly smooth."

Federico Cortes

Verified User

"Nedzo is spectacular and in Spanish version the new features are on another level. Perfect for our international clients."

Tochi Ukaigwe

Verified User

"Set up a voice agent for my Event Venue business and the agent has been wonderful. It handles bookings flawlessly."

Juliana Nunes

Verified User

"Amazing System that they are building. I had issues on a Saturday night and received help immediately."

Maria Artigas

Verified User

"I have used different companies in the past, but Nedzo is by far the best in the industry. The support team is incredible."

Paul Hegger

Verified User

"I had one problem I couldn't sort out by myself. Marta was so helpful and patient with me throughout the process."

Enric Terricabras

Verified User

"Easy setup, clean interface, and good voice quality. The agents are useful and not just demo-level gimmicks."

BulletProof Agent

Verified User

"After using another company for 8 months, I made the switch to Nedzo.ai and couldn't be happier. Worth every penny."

Jermaine Higgins

Verified User

"The team was amazing! They got me up to speed in no time and have me running on all cylinders. Excellent support."

Joshua Cracknell

Verified User

"Probably the best AI Voice solution that I've tried. The team are always extremely helpful and responsive."

Jason Wojo

Founder, Wojo Media

"We plugged Nedzo AI into our agency and now we're booking calls every single day. It's completely transformed how we handle leads."

Brandon Schoen

Verified User

"I'm a new customer to Nedzo, but I'm already totally amazed at how much simpler it is. The setup process was incredibly smooth."

Federico Cortes

Verified User

"Nedzo is spectacular and in Spanish version the new features are on another level. Perfect for our international clients."

Tochi Ukaigwe

Verified User

"Set up a voice agent for my Event Venue business and the agent has been wonderful. It handles bookings flawlessly."

Juliana Nunes

Verified User

"Amazing System that they are building. I had issues on a Saturday night and received help immediately."

Maria Artigas

Verified User

"I have used different companies in the past, but Nedzo is by far the best in the industry. The support team is incredible."

Paul Hegger

Verified User

"I had one problem I couldn't sort out by myself. Marta was so helpful and patient with me throughout the process."

Enric Terricabras

Verified User

"Easy setup, clean interface, and good voice quality. The agents are useful and not just demo-level gimmicks."

BulletProof Agent

Verified User

"After using another company for 8 months, I made the switch to Nedzo.ai and couldn't be happier. Worth every penny."

Jermaine Higgins

Verified User

"The team was amazing! They got me up to speed in no time and have me running on all cylinders. Excellent support."

Joshua Cracknell

Verified User

"Probably the best AI Voice solution that I've tried. The team are always extremely helpful and responsive."

Enterprise

Enterprise-Grade by Default.

Nedzo is built for businesses that demand reliability, security, and control at scale. Every plan includes enterprise infrastructure because your customers deserve it.

HIPAA COMPLIANT
HIPAACOMPLIANT
SOC 2 COMPLIANT
SOC 2COMPLIANT
GDPR READY
GDPRREADY
ISO 27001
ISO27001
Integrations

Seamless Integrations with Your Tech Stack

50+ native integrations with the tools you already use.

Zapier
Google
Slack
Make
HighLevel
Airtable
Cal.com
Calendly

Ready to resolve every conversation?

See how Nedzo delivers measurable ROI from the first conversation.

FAQ

Frequently Asked Questions

Everything you need to know before getting started.

An outcome is a real result Ned AI produces: a resolved conversation, a completed workflow or handoff, or a qualified lead. Pricing starts at $1.99 per outcome. See the full breakdown in Learn more about outcomes.

Yes. Voice conversations are included in the outcome price, not metered per minute. Most competitors gate voice behind custom, sales-only pricing.

If Ned routes the conversation to a human without reaching an outcome, that is an escalation and it is free. You only pay for results.

No. Add as many teammates as you want at no extra cost, on any plan.

The Ned Customer Agent for service and sales, a shared inbox and ticketing system, channels, workflow automations, pre-built reporting, and the Proactive Outbound Suite.

Live chat, support email, in-app chats, banners, and tooltips are free and unlimited. Email campaigns, SMS, WhatsApp, and phone are pay-as-you-go. See channel pricing.
Yes. Start with a 14-day free trial and full platform access.
For higher volumes, Enterprise runs on custom volume pricing with a custom MSA and DPA, SLAs, dedicated implementation, and onboarding and support. Talk to sales for a tailored quote.

All pricing and billing is in USD.